Privacy Policy

Last Updated: 17 June 2026

We value your privacy. This policy explains how Midland Sand & Soil Supplies and Down to Earth Garden Supplies handle your personal information under the Australian Privacy Principles.

1. Information We Collect

• We collect your name, phone number, and email address.
• We collect your delivery address to drop off your orders.
• We collect payment details to process your orders securely.

2. How We Use Your Information

• We use your details to manage and deliver your orders.
• We use your phone number to text or call you about deliveries.
• We do not sell or rent your information to other companies.

3. Sharing Your Data

• We only share your details with staff and delivery drivers.
• We may share data with secure online payment systems to process sales.

4. Keeping Data Safe

• We take reasonable steps to keep your details secure online.
• We delete or destroy your private data when we no longer need it.

5. Contact Us and Your Rights

• You can ask to see the personal information we hold about you.
• You can ask us to correct any wrong information at any time.
• For privacy questions, call us on 92746244.
• You can also email us at info@midlandsandsoilsupplies.com.au